Notice Beware, Mask Pro Canopies

Discussion in 'The Chat Room' started by Mark Mickels, Nov 8, 2014.

By Mark Mickels on Nov 8, 2014 at 4:31 AM
  1. Mark Mickels

    Mark Mickels Well-Known Member

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    Just wanted to alert you all that the customer service at this Thai company is nonexistent. Three weeks ago I ordered two canopies from them, I was promised that they would arrive in two weeks, and I still don't have them. If the canopies ever come I'll update this thread, in the mean time, I've opened a PP dispute.
     

Comments

Discussion in 'The Chat Room' started by Mark Mickels, Nov 8, 2014.

    1. feral

      feral Well-Known Member

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      Ive ordered off them before they were slow but I did get a beautiful canopy
       
    2. Mark Mickels

      Mark Mickels Well-Known Member

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      I hope it turns out the same way for me. What I find worrying is that they haven't responded to my e-mail.
       
    3. smakmeharder

      smakmeharder Administrator

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      Keep us informed what happens @Mark Mickels and if they don't pull through we will post them in the vendor sales scammer alert and then you can put a link in your email back to the vendor. That should get some attention.
       
    4. customhelicanopies

      customhelicanopies New Member

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      Hi I'm the Maskpro Authorized Dealer , I selling Maskpro canopy on ebay.

      I asked the Maskpro manufacturer about your problem. They said that they had sent your items on Nov,3 , Normally the delivery time to US 14- 20 days so you might receive items within Nov 21.
      If you have any problem or not receive your items , i will help please feel free to contact me.

      Regards

      James
       
    5. feral

      feral Well-Known Member

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      Good support James
       
    6. smakmeharder

      smakmeharder Administrator

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    7. customhelicanopies

      customhelicanopies New Member

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      Update information.
      NOW you can track the parcel on usps.com. Tracking no. RR101388244TH.

      Maskpro manufacturer seem lacking response in english. But their's quality is good and their's design look topnocth.
      if you want good CS should order from their's dealer.
       
      Last edited: Nov 14, 2014
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    8. feral

      feral Well-Known Member

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      They're definetly very very good quality canopies
       
    9. Mark Mickels

      Mark Mickels Well-Known Member

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      The canopies arrived today, and they are of very good quality. I have closed my pp dispute with Maskpro.
       
    10. Mark Mickels

      Mark Mickels Well-Known Member

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      BTW, the box was damaged, but the packing of the canopies was great and there is no damage to them.
       
    11. Mark Mickels

      Mark Mickels Well-Known Member

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      sarwut ซุ้มที่มาถึงวันนี้ 14 พฤศจิกายน .2014 ช่องทำเครื่องหมายที่อยู่ได้รับความเสียหายแต่บรรจุ ภัณฑ์ ของคุณของซุ้มที่ได้รับการป้องกันได้ ฉันได้ปิดข้อพิพาท, PAL ,แบบเสียค่าบริการเมื่อรับชมที่ ซุ้มให้ดูที่ดีเยี่ยมในแบบที่ ทำเครื่องหมาย
       
    12. Mark Mickels

      Mark Mickels Well-Known Member

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      DSC_0192.JPG
       
    13. feral

      feral Well-Known Member

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      Nice man
       
    14. smakmeharder

      smakmeharder Administrator

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      looks awesome!
       
    15. feral

      feral Well-Known Member

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      [​IMG]

      [​IMG]


      My poor old spidey maskpro went in with my rexy 550 a few months back
       

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